Our Repair Process

At Aromalight, we've developed a straightforward repair process designed to be transparent and efficient. Here's how we work to restore your devices.

Step-by-Step Process

Initial Contact

Reach out to Aromalight through our contact page or phone. Describe your device and the issue you're experiencing. We'll gather basic information to prepare for your visit.

Device Assessment

When you bring in your device, our technicians perform a thorough assessment. We identify the root cause of the problem and determine what repairs are needed.

Quote and Approval

After assessment, we provide a clear quote detailing the work required and associated costs. Once you approve, we proceed with the repair using quality parts.

Repair Work

Our technicians perform the repair work using appropriate tools and techniques. We follow manufacturer guidelines and use quality replacement parts when needed.

Testing and Return

Before returning your device, we test it to ensure everything works properly. Once confirmed, we contact you for pickup. Your device is ready to use again.

What to Expect

Most repairs at Aromalight are completed within a few business days, depending on the complexity of the issue and part availability. We'll keep you informed about the timeline.

We believe in clear communication throughout the process. If we discover additional issues during repair, we'll contact you before proceeding with any extra work.

Quality Assurance

Every repair at Aromalight undergoes quality checks. We test devices thoroughly to ensure they work as expected before returning them to you.

Our technicians follow best practices and use quality parts. We stand behind our work and aim to provide lasting solutions for your devices.

Ready to Start

If you have a device that needs repair, contact Aromalight today. We'll guide you through our simple process and get your device working again.

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