Privacy Policy

Last updated:

Introduction

Aromalight is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our repair services or visit our website aromalight.ddd.

Information We Collect

When you use our repair services, we may collect personal information such as your name, email address, phone number, and address. We also collect information about the devices you bring in for repair, including make, model, and description of issues.

When you visit our website, we may collect information about your browsing activity, including pages visited, time spent on pages, and referring website addresses.

Personal identification information (name, email, phone, address)
Device information (make, model, serial numbers, issue descriptions)
Payment information (processed through secure third-party payment processors)
Browsing data and website interaction information
Communication records (emails, phone calls, messages)

How We Use Your Information

We use the information we collect to provide repair services, communicate with you about your repairs, process payments, and improve our services. We may also use your information to send you updates about our services, with your consent.

Providing and delivering repair services
Processing payments and managing transactions
Communicating with you about your repairs and inquiries
Improving our services and website functionality
Analyzing website usage and user behavior
Complying with legal obligations and responding to legal requests
Sending service-related updates (with your consent)

Legal Basis for Processing

In accordance with GDPR and other applicable data protection laws, we process your personal information based on the following legal grounds:

Contractual necessity: Processing necessary to fulfill our repair service contract with you
Legal obligation: Processing required to comply with applicable laws and regulations
Legitimate interests: Processing necessary for our legitimate business interests, such as improving services and website functionality
Consent: Processing based on your explicit consent, which you can withdraw at any time

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information only when necessary to provide our repair services, comply with legal obligations, or protect our rights.

We may share your information with:

Service providers who assist in our operations (payment processors, hosting providers)
Legal authorities when required by law or to protect our rights
Business partners who provide services integrated with our website (as detailed in Third-Party Services section)
Other parties with your explicit consent

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Our security measures include:

Encryption of sensitive data in transit and at rest
Secure payment processing through trusted third-party providers
Regular security assessments and updates
Access controls and employee training on data protection
Secure storage facilities for physical records

Your Rights

You have the right to access, correct, or delete your personal information. You may also withdraw consent for data processing at any time by contacting us at callY3mxs9K1m or +1 515-276-8899.

Under applicable data protection laws, you have the following rights:

Right to access: Request a copy of your personal information we hold
Right to rectification: Request correction of inaccurate or incomplete information
Right to erasure: Request deletion of your personal information under certain circumstances
Right to restrict processing: Request limitation of how we process your information
Right to data portability: Request transfer of your data to another service provider
Right to object: Object to processing based on legitimate interests
Right to withdraw consent: Withdraw consent for processing where consent is the legal basis

To exercise any of these rights, please contact us using the information provided in the Contact Information section.

International Data Transfer

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

When we transfer your information internationally, we take steps to ensure appropriate safeguards are in place, including:

Using standard contractual clauses approved by data protection authorities
Ensuring recipient countries have adequate data protection laws
Implementing additional security measures where necessary

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Our data retention periods are determined by:

The nature of the information and the purpose for which it was collected
Legal and regulatory requirements
The need to resolve disputes and enforce agreements
Your continued use of our services

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately using the contact information provided below.

Third-Party Services

Our website uses various third-party services that may collect and process your information. These services help us operate our website, analyze traffic, and provide enhanced functionality.

We use the following Google services:

Google Ads Conversion Tracking: Tracks conversions from our advertising campaigns to help us measure advertising effectiveness
Google Ads Remarketing: Uses cookies to show you relevant advertisements based on your previous visits to our website
Google Analytics: Analyzes website traffic and user behavior to help us improve our website and services
Google Maps API: Provides interactive maps and location services on our website

These third-party services have their own privacy policies governing how they collect and use information. We encourage you to review their privacy policies to understand their practices.

You can opt out of certain third-party tracking and analytics services through your browser settings or by visiting the respective service providers' opt-out pages.

Cookie Usage

We use cookies and similar tracking technologies to collect and store information about your interactions with our website. Cookies help us provide, protect, and improve our services.

For detailed information about the cookies we use, including their types, purposes, and how to manage them, please refer to our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact Aromalight at callY3mxs9K1m or +1 515-276-8899, or visit us at 2877 99th St, Urbandale, IA 50322, USA.